Your eligibility to order software on your WebStore expires after a fixed duration. However, if you still meet all of your WebStore's eligibility requirements (i.e. if you are still a member of an organization that is authorized to use the WebStore), you can request additional eligibility to extend or expand your ability to order software.
To request additional eligibility:
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Sign in to your WebStore (if you are not signed in already).
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Click the arrow beside your username (top-right corner), and then click Your Account/Orders.
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Go to the Eligibility tab.
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Click the Request Additional Eligibility button.
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Choose how you would like to verify your eligibility. Depending on your WebStore, your options may include:
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Providing an active email address that was issued by your organization,
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Faxing or uploading physical proof of your association with your organization (e.g. a student card or pay slip),
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Entering a registration code (if you were issued one), and
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Activating an account that a WebStore administrator created for you.
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Click the Continue button.
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Follow the on-screen instructions to continue through the registration process.